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Repository: 73 Document Type: Tesis Year: 2012 Year: 2010

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Title: Análise e caracterização das reclamações e impacto na satisfação dos clientes
Author: Ferreira, Soraia Alexandra de Almeida
Language: Portugués
Repository: 73
Subject: Satisfação dos clientes / Reclamações / Customer satisfaction / Complaints

Acceder
Title: Marketing and institutional factors in the voluntary adoption of corporate social responsibility reporting: the case of global reporting initiative
Author: Bicho, Marta
Language: Inglés
Repository: 73
Subject: Corporate social responsibility voluntary reporting / Global reporting initiative / Institutional pressures / Marketing factors / Relatórios voluntários de responsabilidade social das empresas / Pressões institucionais / Factores de marketing

Acceder
Title: Serviço de apoio ao cliente – o add-on dos serviços partilhados
Author: Oliveira, Diogo de Freitas
Language: Portugués
Repository: 73
Subject: Serviços partilhados / Serviço ao cliente / Turnover / Contact center / Shared services / Customer service

Acceder
Title: What are the economic consequences of the migration and remittances for the Ukraine?
Author: Ostapchuk, Iryna
Language: Inglés
Repository: 73
Subject: Labor migration / Remittances / Economic consequences / Ukraine / Migração laboral / Remessas / Consequências económicas / Ucrânia

Acceder
Title: Portuguese cultural standards from an Austrian perspective
Author: Durão, Inês Cravador
Language: Inglés
Repository: 73
Subject: National culture / Cultural standards / Portugal / Austria / Cultura nacional / Standards culturais

Acceder
Title: How does web 2.0 influence marketing
Author: Henriques, Pedro Montalvão
Language: Inglés
Repository: 73
Subject: Business value / Technology / Lifestyle / Networking / Valor de negócios / Tecnologia / Estilo de vida / Trabalho em rede

Acceder
Title: The turning point for China and the answer of the portuguese textile industry
Author: Formiga, Bruno
Language: Inglés
Repository: 73
Subject: Chinese economic development / Portuguese textile industry / World Trade Organization

Acceder

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